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Logo Ordering Timelines

Standard production time for most engraved orders is 5-6 weeks. Lead-time may vary due to seasonal demands. Some laser engraved item may be processed more quickly. For fastest time estimates, please submit your request via our contact us form. Rush charges may apply based on time and difficulty of project.

Large orders (300+ units) for laser engraved poly-resin may require longer lead-times based on inventory. Please call.

Standard production time for silk screen or embroidered orders is 2-3 weeks after artwork is approved. Lead-time may vary due to seasonal demands.

Set-Up Charges

Standard set-up charges vary considerably by project. We are happy to provide free price quotes but you may assume that set-up chages will run from $30.00 for a simple one color text only logo to $125.00 for certain embroidery projects.

Artwork Requirements

Camera Ready Art is: Artwork with a high black and white contrast at 300% of actual print size, has no grays, is crisp, sharp and needs no further touch-up, design, color separation or
rearranging of the logo.

We reduce your artwork at no charge to fully utilize our imprint area. Digital artwork considered camera ready art is supplied at a minimum of 1200 dpi at 300% for bitmaps or as an Adobe Illustrator or Freehand vector file with type converted to outlines.

Non-Camera Ready Art is (and will not be accepted): Photocopies, faxed art, letterhead, business card, laser art, colored art, or art requiring touch-up. Also included would be embossed or raised copy, napkins, patches, drawings, newspaper ads or digital files with linked art, any colored art or art containing screens outside of our specifications. Laser printer output or copy at 100% is not considered camera ready.
Digital Art Requirements

Files sent in Adobe Illustrator or Freehand as an editable vector (on disk or electronic transfer) should have type converted to outlines or includes fonts. Gradients should not be submitted as a blend. Colored and scanned images will incur an art charge (call for details). Colors should be set as PMS spot colors unless for 4-color process. We do not accept word processing or page layout files (Quark, Xpress, Pagemaker, MS Word, MS PowerPoint, etc.). Hard copy must be supplied to show correct layout and color. Reference file name for use.
Typeset

A fee of $18.75/v will be charged for typesetting of up to 25 characters. We will use our best discretion regarding size unless otherwise specified. You can specify a type style, but if we do not have it, we will match the customer's request as close as possible. Most popular type styles are in our permanent type style collection. When ordering, refer to type style by name and include a sample of font if possible. Exact duplication of a type style including logo type styles can not be guaranteed unless camera ready art is supplied at a minimum of 1200 dpi at 300%. Supplying Adobe postscript fonts, or an Adobe Illustrator font converted to outlines is also acceptable.

Our available fonts are: Roman, Serif, Script, Gothic

Electronic Transfer

Quality vector drawings are acceptable. Bitmaps are also accepted for 1 color orders if resolution is high end, 1200 dpi at 300%. Bitmaps include the following: JPEG, Macintosh PICT, EPS, PCX, GIF, Photoshop or TIFF.

Shipping

All orders shipped FOB Oregon unless otherwise specified. Freight will be prepaid and charged to customer. The most cost efficient carrier will be used unless otherwise specified.
Payment Terms

Pricing

Prices subject to change without notice. Discount pricing is also available without custom logos. Call for blank prices.

First time orders require 100% prepayment
Repeat orders receive Net 10 Days on approved credit
VISA, MasterCard, Discover, and American Express accepted at time of order. A 2% fee will be assessed when a credit card is used to pay an invoice where 30 day terms were awarded.

Sample Policy

Individual samples are available at retail prices.

Return/Cancellation Policy

Custom orders cannot be canceled without prior approval from The Golf Collection. Cancellations will not be accepted once the order is queued. Customers will be charged all appropriate set-up charges if artwork has been created.
Returns of logoed product will not be accepted. Non logoed product from large orders (over 25 items) requires a written approval from The Golf Collection. Returns are subject to a 15% restocking charge.

Disclaimer

Use of corporate logos and names in this catalog does not imply endorsement of product.

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